Kiosk Systems Lead

Location: Based at NiuPay HQ Port Moresby, Papua New Guinea.

Work Hours: Full-time (flexible working times). Weekends and holidays as required.

Salary Package: Commensurate with applicant experience.

Transport/Accommodation: Negotiable as part of package.

Reporting: You will report directly to the NiuPay Chief Technology Officer.

Applications: Please submit your application to [email protected]

Handy Hint: We value real-world experience and quality of work above all else. We want to know about some of the cool stuff you’ve worked on!

Help Transform Government Service Delivery in PNG

NiuPay is seeking a technically skilled and driven leader to spearhead our self-service kiosk initiative in Papua New Guinea. This role presents a unique opportunity to make a lasting impact on how citizens access essential government services while solving fascinating technical challenges in a dynamic environment.

The Impact You'll Make

As our Kiosk Systems Lead, you’ll be at the forefront of transforming public service delivery in PNG. You’ll design and implement a network of self-service kiosks that will bring government services directly to citizens, making them more accessible than ever before. This is more than just a technical role – it’s an opportunity to create meaningful change in how people interact with their government.

What You'll Do

Lead Technical Strategy & Innovation
- Design and implement secure, reliable self-service kiosk systems that integrate seamlessly with government services
- Architect solutions that combine diverse hardware components with custom software, ensuring reliability in challenging environments
- Create robust integration strategies for connecting kiosks with government cloud services
- Establish comprehensive monitoring and management systems for the kiosk network
Drive Implementation & Deployment
- Define hardware specifications that ensure durability and serviceability
- Develop deployment strategies that account for PNG’s unique infrastructure challenges
- Create and oversee quality-focused assembly and testing processes
- Implement innovative solutions for backup and failover systems
Manage Operations & Maintenance
- Build and oversee technical infrastructure for remote kiosk management
- Design maintenance programs tailored to PNG’s specific environmental challenges
- Establish field service procedures and comprehensive documentation
- Implement systems for continuous monitoring and improvement
Build & Lead Your Team
- Develop and mentor a multi-disciplinary technical team
- Set technical standards and quality benchmarks
- Collaborate with government stakeholders, telecommunications providers, and payment partners
- Manage technical partnerships and vendor relationships

What You Bring

Extensive experience with complex hardware-software integrated systems
Deep understanding of payment systems security and integration
Proven track record in managing technical infrastructure in challenging environments
Strong background in remote system monitoring and management
Experience with cloud integration and API development
Demonstrated ability to build and lead technical teams
Excellence in stakeholder communication and project management
Experience working with government or enterprise clients

Why NiuPay?

At NiuPay, we’re not just building technology – we’re creating infrastructure that transforms how people access essential services. You’ll be joining a team that combines technical excellence with a deep commitment to social impact. We offer:

The opportunity to lead transformative technical projects
A chance to solve unique, meaningful challenges
The ability to make a lasting impact on public service delivery
A supportive environment that values innovation and practical solutions

Join us in building the future of government service delivery in PNG.